About Us - Great Lakes Waterproofing

Great Lakes Waterproofing Solutions, LLC

Founded in 2020 by Charlie Hill, Great Lakes Waterproofing Solutions, LLC continues the legacy of Great Lakes Waterproofing Inc., which has been serving our community since 1978. With an expanded service lineup, including cutting-edge waterproofing solutions for new builds using NaturaSeal and expert services for existing structures—such as drain tiles and bentonite injections—we are committed to ensuring that homes remain dry and protected.

Meet Charlie Hill

Charlie brings a wealth of experience to Great Lakes Waterproofing Solutions. With a robust background in residential construction and having built over 150 homes, he possesses a deep understanding of what it takes to create a dry, safe environment. His passion for quality and customer satisfaction drives the company’s mission to deliver effective waterproofing solutions tailored to the unique needs of each client.

Our Approach

At Great Lakes Waterproofing Solutions, we prioritize transparency, honesty, and a solution-based approach. As a family-owned and operated business, we believe in putting people before profits. We are dedicated to providing honest assessments and will never pressure you into a sale. If we identify a problem that is better suited for another company or one that you could resolve yourself, we’ll let you know. Your home’s protection is our priority, and we’re here to help with integrity and care.

Trust Great Lakes Waterproofing Solutions for all your waterproofing needs—because your home deserves the best!

CORE VALUES

Why Choose Us

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Family Owned

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Client Satisfaction

Honest & Transparent

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Solution Focused

Our Process

1. Initial Contact

– After a phone call or estimate request, your information is sent to a professional estimator.
– The estimator will reach out within 2-3 business days.

2. Scheduling the Visit

Estimators set their own schedules; the timing of the visit is decided between you and the estimator.

3. Receiving the Estimate

– After the visit, you will receive the estimate via email.
– You can accept the estimate by clicking a link in the email or by calling the office.

4. Deposit and Scheduling Work

A 50% deposit is required before scheduling the work.

5. Utility Marking

– We will contact Miss Dig to flag public utility lines.
– Homeowners must mark private utilities (examples: well water lines, septic systems) to avoid damage during work.

6. Completion and Payment

– After the work is done, utility flags may be removed.
– Final payment is due upon completion, either via check to the waterproofers or by credit card through the office.

Satisfied customers since 1978

We purchased our house from someone who had hired them initially. So we are a license transfer of warranty. We had them come out to our house twice to service some water issues and they very prompt, courteous and did an excellent job. It’s been around three years now and all is dry.

Mark K.

“It was very good. They were prompt, came exactly when they were supposed to, did what they were supposed to do, and the crew was pleasant. It was the type of experience that you’d want if someone was doing work in your home. The job took a couple of days and it has worked just fine.”

Dawn S.

Very good customer service and communication about the project at hand. I would highly recommend Great Lakes Waterproofing.

Barbara B.

Very quick turn-around on work. Helpful people. Finally, I’m excited to be a home-owner!

Jon B.

I researched this company and discovered it invented the outside-injection process in the 1970s for sealing basements without having to dig up the ground/foundation. They understand the concept that, if the water is coming from the outside, you need to treat it from the outside to keep the water off the wall! Other companies only have the inside systems that don't address the source (external) of the water. Great Lakes has a variety of options, and the volclay-bentonite they provided for my house permanently stopped the water and mold!

James G.

A job well-done is priority #1.

Great Lakes Waterproofing is one of the largest and most dependable basement waterproofing companies serving the greater Michigan area.

More Reasons to Choose Us